Customer responses

Every questionnaire answered.
Without the chase.

Import a customer’s questionnaire as it arrives. Your AI colleague drafts answers from facts your team has reviewed and leaves the unsupported ones visible. Sales and Security confirm the claims before anything goes out, back in the customer’s own file.

Sales · Security · For suppliers of every size

Illustrative editorial portrait for customer responses

Their file, filled in for you

Excel, Word or CSV in; answers back in the customer’s own format.

Only the hard questions reach you

Answers your team already stands behind are drafted with their source. The rest go to the right owner.

Deals that don’t stall

A trust page answers the common questions before they are asked.

See the work

An answer with the uncertainty visible.

Explore a fictional example. Open the sources, then try the human review step.

Illustrative example

How often do you review access?

Draft for review

Our policy requires annual reviews. The current review needs confirmation.

Your team confirms the claims before the response goes out.

Review owner · Security

The preparation is done. The judgment is yours.

Illustrative source []

Illustrative human review

Make the decision.

Your team confirms the claims before the response goes out.

This fictional decision stays in this page session.

A few useful answers.

Will the AI send responses automatically?

No. Nothing leaves Proofbacked without a person. The AI drafts; the owner confirms and sends.

What if the policy exists but current evidence is missing?

The draft distinguishes the policy requirement from the evidence available. Missing evidence is not treated as proof that the activity did not happen.

Can we reuse answers across customers?

Yes. Confirmed answers are kept with their sources and reused for the next customer, and your trust page can publish what you stand behind.

Keep up with the rules.
Without burning out your team.

Book a demo